Irene Jiang / Business Insider Starbucks opened its first-ever Starbucks Pickup store in November, a pickup-only location that lets customers order ahead through the chain's mobile app and pick up their orders in-store.
The pandemic has forced the coffee chain to lean into the pickup-only store format.
Starbucks plans to shut around 400 sit-down cafes and build around 300 new pickup-only stores.
I visited the Starbucks Pickup store in Manhattan, New York, and was impressed by the concept.