Man waits months for cruise refund

Man waits months for cruise refund

DOWN.NAME AN INDUSTRY..ITS BEEN AFFECTED.TAKE THE TRAVELINDUSTRY -- MONTHAFTER MONTH -- THEYHAVE FACEDCANCELATIONS -- IN FACTMANY CRUISES ARENTBACK ON UNTIL THE ENDOF SEPTEMBER.WITH SO MANYCANCELED TRIPS --GETTING A REFUND IS ANIGHTMARE FOR SOME..3 NEWS NOWINVESTIGATOR JEFF VANSANT HAS THE STORY.NATTHE TRAVEL INDUSTRY..CRUISES..TRIPS ABROAD ..HAVE FACED COUNTLESSCANCELATIONS ..REFUNDS ARE OFFERED..GETTING THEM CAN BE ADIFFERENT STORY..9:45 THEY'VE GIVEN USEVERY RUNAROUNDTHAT THEY COULD..WILLIAM BILLINGS ISFRUSTRATED WITHNORWEGIAN CRUISELINES ..HE PAID FOR A CRUISEOUT OF FLORIDA ITSCANCELED ONE DAYBEFORE THE PLANNEDSAILING IN MID MARCH..HE PAID OVER 3500BUCKS FOR THE TRIPAND IS STILL WAITINGFOR THAT MONEY..1:19 AFTER NUMEROUSCALLS TO NORWEIGAN ..AS WELL ASSUPERVISORS ..I HAVE GOTTENABSOLUTELY NO REALANSWER AS TO WHEN ICAN GET MY MONEY..ON NORWEGIAN'SWEBSITE IT SAYSREFUNDS CAN TAKE 60TO 90 DAYS..WILLIAM SAYS ITS BEENLONGER THAN THAT..HE ISN'T ALONE..WE FOUND COMPLAINTSABOUT REFUNDS ONTWITTER FACEBOOK..WE FOUND A PAGE ONFACEBOOK DEDICATEDTO FRUSTRATEDCUSTOMERS..23:19:41 I SAW PEOPLETHAT CANCELED INMARCH ..THEIR REFUND DIDNTSHOW UP UNTIL THEBEGINNING OF JUNE..DONNA DUTCHER RUNSCELEBRATE TRAVEL INOMAHA..SHE SAYS YOU HAVE TOBE PATIENT..23:19:27 JUST ONE OFOUR VENDORS HADOVER 300,000CANCELATIONS..AND IF YOU GOT ANDDISPUTE THE CHARGESIT JUST TAKES LONGERFOR THE REFUND..WILLIAM HAS REACHEDOUT TO THE BETTERBUSINESS BUREAUATTORNEY GENERALSOFFICES OF FLORDIAAND IOWA..AS WELL AS FILED ACOMPLAINT FROM THECONSUMER PROTECTIONAGENCY..AND SAYS HE IS NOWCALLING DAILY..DEMANDING HIS MONEY..10:26:09 WE'VE CRUISENORWEGIAN HALF ADOZEN TIMES IN THEPAST AND I HAD GOODEXPERIENCE BUT THEFACT IS THEY WILLNEVER SEE MY BUTT ONONE OF THEIR BOATSEVER AGAIN..WE REACHED OUT TONORWEGIAN CRUISELINES WHO SAYS THEYARE DEALING WITH ANUNPRECEDENTEDNUMBER OF CANCELEDCRUSIES..AND ARE WORKING HARDTO GET THE REFUNDSOUT ..SAYING..REFUNDS ARE BEINGHANDLED BY VOYAGEDEPARTURE DATE ANDACCORDING TO THE DATETHAT REFUNDS WEREINITIALLY REQUESTED.THEY SAY WILLIAMSFUNDS ARE BEINGPROCESSED..JEFF VAN SANT 3 NEWSNOW..TO FIND ALL THEINVESTIGATORS STORIES,VISIT OUR WEBSITE 3NEWS NOW DOT COMAND CLICK ON THEINVESTIGATORS TAB.IF YOU HAVE A STORYIDEA FOR THEM, SENDTHEM AN EMAIL TOINVESTIGATE AT 3 NEWSNOW DOT COM.